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KMID : 1206220080150040051
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Journal of Korean Academy of Physical Therapy Science
2008 Volume.15 No. 4 p.51 ~ p.60
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A Survey of Patient Satisfaction with Physical Therapy Servics and Physical Therapist According to General Characteristics and Medical Institution -Focused on Gimcheon City-
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Park Hung-Ki
Jung Byeong-Ok
Kim Keun-Jo
Ahn Byung-Heon
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Abstract
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Background: The purpose of this study show the degree of physical therapy service and physical therapist according to medical institution by measuring and determining the factor affecting patient satisfaction in the Gimcheon city.
Methods: For this study 100 questionnaires were distributed to medical institution, Gimcheon city from Jul 20 to Aug 5, 2008. The consisted of total 28 items. The contents item divided the general characteristics into nine heads, the satisfaction of physical therapy service into nine heads, and the physical therapy into ten heads. Survey data were collected by a written questionnaire. The collected date were analyzed by t-test, ANOVA.
Results: There was difference with statistic value in physical therapy according to medical security and handicapped or non-handicapped(p<.05). There was difference with statistic value in physical therapy service and physical therapist according to medical institution. The score of patient satisfaction at welfare facilities was significantly lesser than other medical institution(p<.05).
Conclusion: There was difference with statistic value in physical therapy service and physical therapist according to a number of patients of physical therapy a day.
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KEYWORD
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Physical therapy service, Physical therapist, Medical institution
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